*Last Updated 3/30/2020
Virtual Appointments Only
Please be aware that all advising will be done by phone or video conference. There will be no in-person advising until further notice. All international students, staff, and visiting scholars should email email@example.com with specific questions or call 785-864-3617 to setup a virtual appointment.
COVID-19 Travel Issues
You are not required to leave KU or Lawrence. This is your current home and we will work to help you stay and finish the semester here if you would like. Staying may be the least complicated way to manage everything at this time. However, we certainly understand the many emotions involved in this decision.
Visa Services Suspended at all U.S. Embassies and Consulates
The Department of State is temporarily suspending routine visa services at all U.S. Embassies and Consulates. This means that visa appointments will not be scheduled until further notice. It is not yet known when regular services will resume. Please contact your local U.S. Embassy/Consulate for the most updated information. If the current visa in your passport is expired, the suspension in visa services will impact your ability to return for the next semester.
- Self-isolate for 14 days upon return to the U.S. For details, see CDC guidelines for self-isolation.
- Call and report any symptoms of respiratory illness, such as fever, a dry cough or shortness of breath, to a local medical provider for instructions on treatment.
Students traveling internationally on university-affiliated activities must register through the Student International Travel Registry.
Collectively, these processes will enable the university to help Jayhawks who may be traveling and provide tailored support on and off campus as circumstances evolve.
If you do plan to travel internationally for personal reasons, KU asks you registered with KU ahead of time. This will enable KU to help and provide tailored support if circumstances around COVID-19 change.
Students can register via the Student International Travel Registry.
Lawrence employees can send an email summarizing planned travel to the Administration and Finance unit.
KU Medical Center students and employees should contact the Office of International Programs.
If you travel for personal reasons, please use everyday preventative measures such as hand-washing to prevent the spread of disease and avoid regions that are experiencing widespread transmission of the virus. Importantly, if you are experiencing symptoms -- either during travel or as you return to campus -- please practice social distancing and call your doctor immediately. Each of us plays a role in helping to keep our university community healthy.
Travel to countries with Level 3 designations by the CDC and Level 4 designations by the U.S. State Department is highly discouraged. Beginning March 14, travelers returning to KU from anywhere outside the United States, which includes cruises, MUST self-isolate for 14 days upon return to the U.S.
Deciding to stay or leave Lawrence is a difficult decision. Please know all international students have a home at KU. The university is not requiring any international student to leave their KU residence, Lawrence, or the United States. You are in a very unique situation and all of KU supports you fully.
KU Dining Services will remain open for students remaining in on-campus housing. However, dining locations have transitioned to carry-out options only. Please reference KU Dining's Coronavirus (COVID-19) Information page for the most up to date information. Operational hours for March 23rd - May 15th have been posted for each dining location.
- Storage of your belongings. ISS has no access to store things for you. You should check with either KU Housing or your landlord, depending on where you are living. You can also contact any local storage unit to make arrangements and pay a fee for a storage unit.
- Pay all unpaid bills before you leave or make arrangements to pay them later.
- Turn off utilities and close out accounts if necessary.
- Forward your mail. This can be done online through the post office, whether that be temporary or permanent.
Whether you stay in Lawrence, or leave for elsewhere in the US or overseas, ISS will continue to maintain your immigration record even if you are out of the country. Your legal status will not be impacted by classes being offered online for the rest of the semester. For you to maintain status you will need to:
- Report changes of address through iHawk using the COVID eforms.
- If you are a student, maintain a full course of study in your online courses. If you are a scholar, maintain your teaching/research program.
- Get ISS approval before dropping any classes. You can initiate the Reduced Course Load Request through iHawk.
- Send an email to ISS to let us know your travel plans. We will respond and let you know next steps.
Maintaining online enrollment
Wherever you will be, you should also consider if you are able to have internet connectivity. We can pretty much guarantee connectivity here in Lawrence. This will be necessary to maintain your online enrollment.
If your internet connectivity is uncertain, you may want to reconsider your decision to leave the US or you may need to withdraw from your courses. At this time we cannot guarantee that you will receive any refund of tuition if you withdraw.
If you need to withdraw from all of your spring 2020 courses, you should first submit the request in iHawk under 'Leaving KU' and get approval from ISS. This will allow you to return later with a minimum of immigration difficulty.
After you have the ISS approval, you should refer to the Registrar website https://sis.ku.edu/withdraw-all-classes for information on this process.
Incoming Students and New Applicants
At this time, applications are still being reviewed and immigration documents (I-20s and DS-2019s) are being processed as normal for admitted students. If you have questions about the admissions process, please contact your department or respective admissions office. If you have questions about the immigraiton document, please contact firstname.lastname@example.org. More information about this process can be found on our Newly Admitted webpage.
Stay in Touch!
The ISS office will continue to be working during this time. We will be working remotely for the most part, but we are available to serve you. Emailing ISS is probably your best option to communicate with us at ISS@ku.edu. Students should maintain communication with all of your professors regarding your coursework and any difficulties about being online. Scholars should maintain communication with their faculty advisor.
Please stay safe and healthy. Contact us with any question you might have.